Privacy and Confidentiality
Welcome to the Rush Tea website (the "Site"), owned and operated by MakeItViralMedia. At Rush Tea, we respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy to understand how we collect, use, disclose, and safeguard your data. By visiting or using the Site, you agree to the practices described in this Privacy Policy.
- This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
- Data protection is a matter of trust, and your privacy is important to us. We shall therefore only use your name and other information that relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and if it is relevant to our dealings with you.
- We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
- We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected and is no longer necessary for any legal or business purpose.
- You can visit the Site and browse without having to provide personal details. During your visit to the Site, you remain anonymous, and at no time can we identify you unless you have an account on the Site and log in with your username and password.
- Rush Tea shall collect the following information where you are a buyer:
- Identity data, such as your name.
- Contact data, such as billing address, delivery address/location, email address, and phone numbers.
- Billing account information, including bank account details, credit card account, and payment information. This data may also be collected directly by our third-party payment service provider, Stripe.
- Transaction records/data, such as details about orders and payments, user clicks, and other details of products and services related to you.
- Technical data, such as Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, device information, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable), and other information and technology on the devices you use to access the Site.
- Profile data, such as your username and password, account settings, orders related to you, user research, your interests, preferences, feedback, and survey responses.
- Usage data, such as information on how you use the Site, products and services, or view any content on the Site, including the time spent on the Site, items and data searched for on the Site, access times and dates, as well as websites you were visiting before you came to the Site and other similar statistics.
- Location data, such as when you capture and share your location with us in the form of photographs or videos and upload such content to the Site.
- Marketing and communications data, such as your preferences in receiving marketing from us and our third parties, your communication preferences, and your chat, email, or call history on the Site or with third-party customer service providers.
- Additional information we may request you to submit for due diligence checks or as required by relevant authorities for identity verification (such as copies of government-issued identification, e.g., passport, ID cards, etc.) or if we believe you are violating our Privacy Policy or our Customer Terms and Conditions.
- We will use the information you provide to enable us to process your orders and provide you with the services and information offered through our Site, as detailed below:
- Order Processing
- Process orders you submit through the Site.
- Deliver the products you have purchased through the Site, for which we may pass your personal information on to a third party (e.g., our logistics partner) in order to make delivery of the product to you.
- Update you on the delivery of the products.
- Provide customer support for your orders.
- Verify and carry out payment transactions (including credit card payments or other payment methods) securely via Stripe, our third-party payment provider.
- Providing Services
- Facilitate your use of the services or access to the Site.
- Administer your account with us.
- Display your name, username, or profile on the Site (including on any reviews you may post).
- Respond to your queries, feedback, claims, or disputes, whether directly or through our third-party service providers.
- Marketing and Advertising
- Provide you with information we think you may find useful or which you have requested from us (provided you have opted to receive such information).
- Send you marketing or promotional information about products and services on the Site from time to time (provided you have opted to receive such information).
- Help us conduct marketing and advertising.
- Legal and Operational Purposes
- Ascertain your identity in connection with fraud detection purposes.
- Comply with legal and regulatory requirements (including, where applicable, the display of your name, contact details, and company details).
- Prevent or investigate any actual or suspected violations of our Terms of Use, Privacy Policy, fraud, unlawful activity, omission, or misconduct, whether relating to your use of the Site or any other matter arising from your relationship with us.
- We may pass your details to third parties as follows:
- Payment Services: Secure processing of payment information via Stripe.
- Logistics Partners: For delivering the products you order.
- Service Providers: For purposes such as hosting, customer support, and analytics.
- Legal Authorities: When required by law or for regulatory compliance.
- Cookies are small text files stored on your device. They enable us to provide a better browsing experience, including:
- Remembering your preferences.
- Facilitating shopping cart functionality.
- Analyzing website performance using services like Google Analytics.
You can disable cookies in your browser settings, but some features of the Site may not function properly.
- We have implemented robust security measures to protect your data. While no system is completely secure, we continually review and improve our safeguards to protect against unauthorized access or loss of information.
- You have the right to:
- Access and update your personal information.
- Withdraw consent for marketing communications.
- Request the deletion of your data.
Contact us at info@rushtealanka.com to exercise these rights. - Rush Tea does not sell products to individuals under 18 years of age. If you allow a minor to use the Site through your account, you accept responsibility for their actions and data.
- For any questions or concerns regarding this Privacy Policy, please contact us at: Email: info@rushtealanka.com Owner: MakeItViralMedia.com
- This Privacy Policy is effective as of 2024-12-20.